Privacy Policy

Last Updated: April 29, 2025

At Event Vikings, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when using our Platform, including:

• Contact information (name, email address, phone number)
• Account credentials (username, password)
• Profile information (profile picture, bio)
• Payment information (credit card details, billing address)
• Event information (event details, ticket types, pricing)
• Communications with us (customer support inquiries, feedback)

1.2 Automatically Collected Information

When you access or use our Platform, we may automatically collect certain information, including:

• Device information (device type, operating system, browser type)
• Log information (IP address, access times, pages viewed)
• Usage data (interactions with the Platform, feature usage)
• Location information (based on IP address or device settings)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and maintaining our Platform
• Processing transactions and managing payments
• Creating and managing your account
• Sending administrative information, such as updates and security alerts
• Responding to your inquiries and providing customer support
• Improving our Platform and developing new features
• Analyzing usage patterns and trends
• Preventing fraud and ensuring the security of our Platform
• Complying with legal obligations
• Sending marketing communications (subject to your preferences)

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• With event organizers when you purchase tickets to their events
• With event attendees when you are an event organizer
• With third-party payment processors to process payments
• In connection with a business transaction (e.g., merger, acquisition)
• When required by law or to protect our rights
• With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct or update your personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Platform. You can manage your cookie preferences through your browser settings, but please note that disabling certain cookies may impact your experience on our Platform.

7. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our Platform is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We will take appropriate measures to ensure that your personal information receives an adequate level of protection.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page or by sending you an email notification. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@eventvikings.com.